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Customs Support for Every Shipment Stage
We help organize the information and documentation required for compliant cargo movement through ports, airports, and border points.
Our customs clearance team and appointed partners help manage documentation, declarations, and regulatory coordination for your shipment.
Import Clearance
Support with import documentation, declarations, cargo coordination, and communication with the relevant parties.
Start an import request →Export Clearance
Assistance with export documentation and preparation before cargo leaves the country.
Plan an export shipment →Tariff Classification
Help organize product information for tariff classification and duty assessment review.
Discuss your cargo →Transit Documentation
Coordination support for cargo moving through approved regional transit routes and border points.
Request transit support →Permit Coordination
Guidance on identifying relevant permits, certificates, or approvals for regulated and restricted goods.
Check requirements →Pre-Clearance Review
Early review of available documents to identify missing, inconsistent, or incomplete shipment information.
Book a document review →Documents We May Need
Requirements vary according to the cargo, origin, destination, mode of transport, and applicable regulations. Share the available documents with our team so we can advise on the next steps.
Send Shipment DetailsThis is a general guide, not a complete list. Additional documents may be required depending on the shipment and applicable regulations.
A Clearer Clearance Process
We help you prepare the right information before the shipment reaches the clearance stage.
Share Cargo Details
Provide the cargo description, origin, destination, value, mode of transport, and available documents.
Review Requirements
We identify the expected documentation, permits, and information needed for the shipment.
Prepare the Entry
The required declaration and supporting documents are organized for the relevant clearance process.
Coordinate Release
We follow up on the clearance stage and coordinate the next movement of the cargo where applicable.
Ports, Airports, and Border Points
Clearance support is coordinated according to the shipment route, cargo type, and applicable authority requirements.
Port of Mombasa
Support coordinated for sea freight import and export movements.
JKIA
Coordination support for time-sensitive air cargo.
Malaba Border
Support coordinated for cargo moving along the Northern Corridor.
Namanga Border
Coordination for selected regional road freight movements.
Customs Clearance Questions
Common questions before starting an import, export, or transit request.
How early should I share my documents?
Share them as early as possible so missing or inconsistent information can be identified before the cargo reaches the clearance stage.
Can you estimate my customs duties?
An estimate may be prepared using the available product, value, origin, classification, and shipment information. Final charges are subject to the applicable assessment and official requirements.
What happens if a document is missing?
The team will advise which document or clarification is needed. Missing documentation may affect processing and cargo release.
Do you handle transit cargo?
Transit arrangements can be assessed according to the route, cargo, documentation, bonds, and applicable customs procedures.
Ready to clear your shipment?
Get an instant quote or speak with our logistics team today.